-----------------------
 Tel / Fax:
 
01428 606395
-----------------------
 Opening Hours:

 Monday - Friday
 09:00 - 17:00
 
 Saturday
 09:30 - 15:00

 Sunday
 Shop Closed

------------------------
 Shop Address:

 Trusted PC Man
 The Tuck Box
 Headley road
 Grayshott
 Surrey
 GU26 6LD

 Website Updated:
 01/02/2010  08:00

 

Customer care

This page will give you an insight into the Trusted Limited internal Customer Care programme and lists the principles we adopt as a company and the standards we believe we must aspire to in order to provide our customers with the level of service they both expect and deserve.

Our 7 principles:

  1. Be professional
  2. Listen to the customer
  3. Keep the customer informed
  4. Be courteous, polite, open and Honest
  5. Take ownership of any problems
  6. See the job through
  7. Keep your promises

Each and every one of our employees has and will participate in a series of workshops designed to highlight the importance of customer care. We have all at sometime in our lives experienced an example of poor customer care and it's no great secret that these are the experiences we tend to remember and pass on to our friends, family and colleagues.

Trusted Limited endeavours to maintain a standard of excellence that in turn will produce happy customers and positive feedback. By adopting programs such as customer care we are ensuring long term customer relationships and the security of future business by the means of recommendation.

Thank you - Trusted Limited

 
 
                                                        :: back to top ::